Bloombox Club Reviews
Bloombox Club Customer Reviews (7)
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Bloombox Club Customer’s Q&A
Bloombox Club FAQs
How do I take care of my plants from Bloombox Club?
Here are some tips on how to take care of your plants from Bloombox Club:
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Spring Clean: After winter, your plants may have built up a dust collection. Cleaning them will help them grow and photosynthesise better. You can clean your plant leaves every 2-3 weeks or when you start seeing dust accumulate on them.
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Methods to clean your plants:
- Using a damp cloth: This is perfect for larger plants with a bigger leaf surface area. Run a soft cloth under lukewarm water and squeeze it. Hold the leaf with your spare hand to give it some support and run the cloth down the leaf.
- Hose them down in the shower: If your plant has lots of smaller and more finicky leaves, sometimes it’s best to just put them all into the shower and wash them. This method is great as you can wash and water your plants all at once. To wash your plants, make sure to get the water running at a lukewarm temperature before hosing them down.
- Use a duster: One of the simplest methods, you can just use a delicate duster to brush off excess dust.
Remember, these are general tips and the specific care for your plant may vary depending on its type. It's always a good idea to research the specific needs of your plant for optimal growth. Happy gardening!
About bloomboxclub.com Prices and Cost?
Bloombox Club offers a variety of products and services. They have a Plant Subscription Box where they send you a plant with a matching pot and care guide every month. They offer both a Classic and Pet-Friendly Subscription Box. They also have a Plant Subscription Gift Card which costs £128.00 for 3 boxes over 3 months and comes with a £10 shop voucher. In addition to the subscription service, they sell individual plants and pots. For example, they offer a Tropical Plant Terrarium DIY Kit starting from £54.95. They also sell an Extra Large Swiss Cheese Plant with Moss Pole for £74.95. Please note that prices may vary and it's best to check the website for the most accurate and up-to-date information.
How do I contact Bloombox Club customer service?
You can contact Bloombox Club customer service via email at hello@bloomboxclub.com. They aim to get back to all customers within 48 hours, and most customers within 24 hours. Their customer service opening hours are Monday to Friday (excluding bank holidays) from 9am to 5pm. If you're a brand, a blogger or an individual who wants to work with them, you can email partnerships@bloomboxclub.com. Please note that this email address should not be used for customer queries as they will not be answered. The physical address of Bloombox Club is 61 Bridge Street, Kington. HR5 3DJ. Their phone number is 0203 375 6632. The opening hours are Monday to Friday (excluding bank holidays) from 9 am to 6 pm (GMT).
About bloomboxclub.com Popular Products and Services?
Bloombox Club is a UK-based company that specializes in delivering house plants and plant subscriptions. They offer a wide variety of indoor plants categorized by type, species, features, room, and size. Some of the types include rare plants, flowering plants, garden plants, and artificial plants. Species range from terrarium, alocasia, cactus, calathea, ficus, monstera, orchid, palm, philodendron, snake plants, succulents, begonia rex, to rubber plants and ferns.
They also provide plants based on their features such as air purifying plants, hanging plants, easy care plants, pet-friendly plants, large leaf plants, and tropical indoor plants. Depending on the room, they have bedroom plants, bathroom plants, kitchen plants, hallway plants, living room plants, and desk and office plants. The sizes of the plants vary from small, medium, to large.
In addition to plants, Bloombox Club also sells pots and accessories. The pots are available in different sizes (small, medium, large, extra large) and materials (ceramic pots, concrete pots, plant baskets, recycled plastic). They also have a variety of styles including patterned pots, colourful pots, hanging pots, decorative plant pots, and rustic pots. The accessories include organic plant food, organic soil, gardening tools, and green plant fertiliser.
One of their popular services is the monthly plant subscription box. With this subscription, customers receive a plant with a matching pot and a care guide every month. They offer both a classic and a pet-friendly subscription box.
They also have a gift card for their plant subscription box which can be a unique gift for plant lovers. The gift card includes a unique, specially selected and healthy hand-picked plant from their expert growers, a pot or a plant basket that matches perfectly with the selected plant, a detailed plant guide for each plant, and surprise quality gifts that are added every 2-3 months. The recipient can choose between a 'Classic' and 'Pet-Friendly' Subscription Box when they activate their gift card. The duration of the gift card can be chosen for 3 months, 6 months, or 12 months.
Lastly, they have a category for interior design with plants and plant terrariums. The terrariums are a collection to create ecosystems at the smallest scale. They have different types of terrarium DIY kits like tropical plant terrarium, pink Amazonian plant terrarium, jungle plant terrarium, and others. They also sell terrarium accessories like mini gardening tool set, glass with cork lid and LED light, soil, gravel, and charcoal.
How do I care for my plants from Bloombox Club?
Bloombox Club provides a variety of plants and offers helpful advice on plant health and care. When you purchase a Bloombox Club plant subscription box, you'll receive information about how to care for your plant, including tips and tricks for acclimating your plant to its new home. For example, if you have an Autumn Fern from Bloombox Club, it requires partial shade and likes cooler spots. You should keep the soil damp and mist the plant from time to time. Pruning off dead leaves and following a monthly fertilizing schedule while in active growth is also recommended. If you have a terrarium kit from Bloombox Club, there's little maintenance required. You only need to water every few weeks, and it will appreciate bright indirect light which can be complemented with artificial light. Please note that care instructions may vary depending on the specific type of plant you have. It's always best to refer to the care instructions provided with your plant or consult with Bloombox Club directly for more specific advice.
What is the return policy of bloomboxclub.com?
The return policy of Bloombox Club is specific to the perishable nature of their products. They do not offer returns on their platform. However, they do offer refunds or exchanges but only in the event of damages. If you receive a damaged plant or pot, you should email hello@bloomboxclub.com within 3 days of receiving your item. Their customer care team will then advise you on the next steps. If a member of their customer care team has advised you to return an item for a refund, you should do so at the address they provide. Please note that it is the customer's responsibility to ensure all returns have been adequately packaged and any evidence documented before being returned. They cannot be held responsible for any damage that occurs in transit. Unfortunately, they cannot cover the costs of returning items to them. They are only able to reimburse postage costs on damaged items being returned to them that have been authorised by their customer care team. Please keep any proof of postage as they will be unable to track your return and reimburse you without this.
How long does it take to deliver an order from bloomboxclub.com?
Orders from Bloombox Club tend to arrive within 7 working days, and usually within 5 working days. However, there have been some short delays due to varying restrictions across Europe and the UK. If you haven't heard from their courier 8 working days after you placed your order, it's recommended to get in touch with them.
What are some popular products on bloomboxclub.com?
Bloombox Club offers a variety of products. Some of the popular ones include houseplants, plant subscriptions, and pots & accessories. They have a wide range of houseplants categorized by type, species, features, room, and size. Some of the featured plants are Money Tree, Swiss Cheese, Pineapple Plant, Areca Palm, Boston Fern, String Of Pearls, and Elephant Ear. They also offer plant subscriptions where a plant with a matching pot and care guide is sent every month. In addition, they have pots & accessories available in different sizes, materials, and styles. They also offer terrariums and DIY kits for creating miniature ecosystems. Lastly, they have a collection of garden plants including unique trees, shrubs, and grasses.
bloomboxclub.com Return Policy?
Bloombox Club's Shipping Policy is as follows:
- They offer FREE shipping for all subscription orders.
- For one-off orders on plants, pots & accessories in their shop, a flat rate charge of £6.95 is applied for delivery across the UK. This charge is due to the service provided by their expert plant pickers, packers, and international couriers.
- Orders tend to arrive within 7 working days, and usually within 5 working days. However, there may be some short delays due to varying restrictions across Europe and the UK.
- As plants are perishable items, their couriers will leave your plants in a safe place, wherever possible if you’re not at home.
Their Return Policy is as follows:
- Due to the perishable nature of plants, they can only refund or exchange plants in the event of damages.
- If you receive a damaged plant or pot, you should email hello@bloomboxclub.com within 3 days of receiving your item and their customer care team will advise you.
- If a member of their customer care team has advised you to return an item for a refund, you should do so at the given address. However, returns will not be processed if this has not been authorised by a member of their customer care team and any instructions given not followed.
- It is the customer's responsibility to ensure all returns have been adequately packaged and any evidence documented before being returned to them as they cannot be held responsible for any damage that occurs in transit.
- Unfortunately, they cannot cover the costs of returning items to them. They are only able to reimburse postage costs on damaged items being returned to them that have been authorised by their customer care team. You should keep any proof of postage as they will be unable to track your return and reimburse you without this.
What is the email address of Bloombox Club?
The email address for Bloombox Club is hello@bloomboxclub.com. For partnerships and marketing collaborations, you can reach out to partnerships@bloomboxclub.com. Please note that customer queries will not be answered at this email address.